If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange with the exception of pierced earrings. The health of our customers is of utmost importance to us. When you purchased pierced earrings from us, you can be assured that these earrings have not been previously worn by another individual. It is for this reason that we do not accept returns or exchanges on pierced earrings.
Refunds for items returned within sixty days of the purchase date will be credited in the same form as the original payment type. We do not accept returns after sixty days. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. Grassroots Handcrafts 93 East Main Street Newark DE 19711. Please include your name and a phone number where we can reach you in order to provide you a credit for your purchase.